Our Services

For Physicians

We offer cutting-edge technology, advanced testing, and solutions for optimal patient outcomes with reliable results.

We accept all major insurances

When choosing a lab, we know that cost is a major factor and have you covered. We accept all insurances with minimal out-of-pocket costs to you.

We integrate with your practices

A seamless transition with all the added tools to ease your workflow with little to no interference.

We cater to different specialists

Our robust menu can cater to many specialty practices with testing from the most common disease areas such as cardiovascular, autoimmune, diabetes, women’s health and hormones, and more!

Ease of blood draw

We require only what we need for testing, so that means minimal tubes being drawn for each patient. We also provide phlebotomy solutions for when you need them.

Access our Physician Portal from anywhere

dashboard

We have designed a wonderful and robust alternative to a traditional EHR. With a comprehensive and interactive dashboard you are just a few clicks away from customized charts, ordering tests, adding chart notes, and so much more, all at your fingertips.

order tests easily

Ordering is easy and convenient. With our approach to 1-step ordering, entering your patient’s name and demographics, selecting tests, and submitting the order has never been easier. You can also add on tests while testing is in progress and you never need to re-enter a patient after the initial order.

easy-to-read results

We take the guesswork out of understanding your patient’s test results with our easy-to-read color-coded report format.

Specimen Collection and Handling

Please draw and process tubes in the following order.
BD 8.5 mL SST (Tiger Red/Black)
1
GBO 9.0mL SST
(Red Cap-Yellow Ring)
  • Draw this tube 1st

  • Fasting: Recommend 10—12 hours (for VA tests only)

  • Processing: Gently invert tube 5-6 times to mix adequately. Allow to clot standing upright in tube rack for 30 minutes. Place tube in centrifuge.

  • Centrifuge: 3,300 RPM for 15 mins *must be spun within 2 hours of draw

  • VA Tests: All, except those listed with other tubes.

  • VW Tests: Wheat Zoomer, Neural Zoomer, Food Sensitivity, IBSSure

BD 3.0 mL Plasma Separator (Light Green) & Transfer Tube (Clear)
2
BD 3.0 mL Plasma Separator
(Light Green) & Transfer Tube (Clear)
  • Draw this tube 2nd

  • Fasting: Not required

  • Processing: Gently invert plasma separator tube 8-10 times to mix adequately. Centrifuge tube. Pour off plasma into transfer tube. NOTE: Transfer tube must be labeled as “plasma,” along with 2 patient identifiers.

  • Centrifuge: 3,300 RPM for 15 mins *must be spun within 2 hours of draw

  • VA Tests: Myeloperoxidase (MPO)

  • VW Tests: None

BD 4.0 mL K2EDTA (Purple Top)
3
BD 4.0 mL K2EDTA
(Lavender)
  • Draw these tubes 3rd.

  • Fasting: Not required

  • Processing: Gently invert 8-10 times to mix adequately.

  • DO NOT CENTRIFUGE

  • VA Tests: Celiac Genetics, HbA1c, CBC w/ diff. and platelets, Reticulocytes, Immature Platelet Fraction, Vibrant Genetics, Omega Fatty*

  • VW Tests: Celiac Genetics, CardiaX, ApoE

  • *Omega Fatty needs its own lavender tube.

ESR Vacuum Tube 1.2 mL (Black Top)
4
ESR Vacuum Tube 1.2 mL (Black)
  • Draw this tube 4th

  • Fasting: Not required

  • Processing: Must be filled exactly to line on bottom of tube label. Gently invert tube 8-10 times to mix blood adequately.

  • DO NOT CENTRIFUGE

  • VA Tests: Erythrocyte Sedimentation Rate (ESR)

  • VW Tests: None

Urine Transfer Tube 10 mL (Yellow Top)
5
Urine Transfer Tube 10 mL (Yellow)
  • Fasting: Not required

  • Processing: Collect urine sample in a urine cup and transfer to urine tube, by hand or with transfer straw. Samples left in urine cup will NOT be accepted.

  • VA Tests: Microalbumin, urine

  • VW Tests: None

IMPORTANT NOTICE: LABEL ALL TUBES WITH TWO PATIENT IDENTIFIERS. PLEASE REFER TO OPPOSITE SIDE FOR COMPLETE INSTRUCTIONS.

Shipping

  • Draw samples Monday through Friday. We are open to receive samples on Saturday.
  • We do not recommend drawing and shipping samples on Saturday, as we are closed on Sunday.
  • Pre-freeze your ice packs at least 24 hours before use.
  • To schedule a pick-up, please contact Vibrant America.

Rejection Criteria

  • Unlabeled or mislabeled tubes (must have 2 patient identifiers, e.g. full name and DOB, and match with requisition exactly, no nicknames or abbreviations).
  • Delayed specimen shipping (must ship samples daily).
  • Sample arrival at room temperature.
  • Hemolytic, icteric, or overly lipemic samples (test-specific).
  • Improperly processed tubes.

need more supplies or have any questions?

Please call Vibrant America Physician Services
P: 866-364-0963 | F: 650-508-8262

Specimen Ordering & Shipping

Please follow the instructions below to ensure proper sample processing.
Any errors may result in sample rejection or delayed results.

1Order tests using the paper-based requisition form OR online in your account portal at www.vibrant-america.com (Separate instructions apply when ordering online).

2Fill out patient information section completely and accurately. Ordering physician MUST sign on the designated line.

3(PHYSICIAN) Select appropriate tests. Provide proper diagnosis codes (if ordering on Vibrant America requisition) based on selected tests. Please provide 2-3 codes per disease state, as supported by patient’s medical history.

4Draw patient blood samples according to tests selected. Refer to opposite side for Specimen Collection & Handling instructions.

5Label drawn tubes with minimum two patient identifiers (e.g. name and date of birth). Must match exactly with what is written on requisition. *Any missing or discrepant identifiers will result in sample rejection.

6Place processed tube(s) in the provided biohazard bag. Do not separate tubes into separate bags. Seal completely and ensure sample are secure.

7Place requisition form in the back pocket of biohazard bag. Include patient demographics sheet, front and back copy of insurance card(s) (if applicable), and patient intake form (if VW tests are ordered).

8Place FROZEN ice pack(s) on the BOTTOM of the styrofoam cooler in your shipping box.

  • 1 ice pack for VW boxes
  • 2 ice packs for VA boxes

9Place sealed biohazard bag(s) on top of the ice pack(s)

  • Max 1 bag in VW box
  • Max 5 bags in VA box

10Place FROZEN ice packs on TOP of sealed biohazard bags

  • 1 ice pack for VW boxes (2 total in box)
  • 2 ice packs for VA boxes (minimum 4 total in box)
*Additional ice packs recommended for hotter regions*

11Place styrofoam lid on cooler, fill out packing slip and seal up the shipping box. Ensure return label is adhered to box.

12Call Physician Services at 866-364-0963 or email support@vibrant-america.com,
to schedule a pickup or if you have any questions.