How it works
Before Ordering
After Ordering
Invoice and Payment

HOW IT WORKS

Vibrant America is dedicated to delivering clinically relevant tests at a rapid pace to enable affordable high-quality diagnostics testing. Our goal is to bring transparency to healthcare billing, so you have all the information you need to make decisions about your care.
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OVERVIEW

HOW DOES BILLING WORK?

Learn more about Vibrant-America’s simple and transparent billing practices.

BEFORE GETTING TESTED

  • Vibrant America no longer accepts or submits claims for commercial or private health insurance.
  • Medicare: Vibrant America no longer accepts Medicare health insurance policies.
  • All lab testing performed by Vibrant America will be billed as ‘cash pay only’ beginning February 1, 2020. Payment for lab testing performed is required before tests will be completed and results released to healthcare providers, practices, or patients.
  • Vibrant America does not participate in, take assignment, or accept any private insurance. We do not provide super bills and cannot assist with claim resolution for laboratory tests or consultations.

VIBRANT AMERICA RECEIVES AND STARTS PROCESSING YOUR SAMPLE

Your physician must order the lab testing for you. Once Vibrant America receives your sample, we will immediately start processing it to make sure you get your results as soon as possible.

HEALTH SPENDING ACCOUNTS

Currently, Vibrant America is not accepting HRA/HSA/FSA/HCA accounts.
PAYMENT METHODS

WAYS TO PAY

At Vibrant America, we’re committed to improving lives with proprietary advanced diagnostic tests. We also want to simplify the billing and payment process for you. Once your invoice is ready, Vibrant America will send a notification letter to you.

PAY ONLINE

You may be able to pay for your tests online at the time your provider places your test order. This option is not available to all patients and is based up on account setup options selected by your healthcare provider

PAY BY PHONE

To pay by phone, please contact us at 866-364-0963. Make sure to have your account number readily available.

PAY BY MAIL

Please make sure to check payable to “Vibrant America” and mail to: 1021 Howard Ave, Ste B, San Carlos, CA 94070.

SAMPLE INVOICE

Below is a sample invoice you will receive from Vibrant America. The invoice will provide information about your payment responsibility and the details.

invoice
1

Invoice Number: You will need your invoice number to pay online or over the phone.

2

Invoice Due Date: Find out your next steps and your invoice due date.

3

Invoice Breakdown: See a detailed breakdown of how your claim was processed and how much was applied toward your benefits.

Learn more about billing

How Billing Works
Learn about Vibrant America’s billing policy procedure. Learn more